Info / Terms
First and foremost thank you always for your business! The support, feedback and connections we have made by way of our clients is priceless. We feel proud to make work that is appreciated and valued by our clients and that allows us to do what we love. It is our goal to do our best to provide great service with attention to detail and lots of love for everyone who crosses our path. If you have any questions or special requests please don’t hesitate to get in touch and say hello to us: firstname.lastname@example.org
Thank you and high fives!
Bianca & the Chaparral Studio team
GIFTS & PERSONAL NOTES
If your order is a gift please let us know! We are happy to gift wrap according to the occasion and include a personal note. Keep in mind that a fee may be applied depending on the details of your request but it is often complementary for small items.
Keychains, pet identification tags, terrariums, and miniatures can all be customized. It is our specialty to make one of a kind gifts that are in collaboration with your ideas
Chaparral Studio is located in Los Angeles, California and can arrange for local delivery in Southern California on all items listed on our site depending on availability and stock. Please contact for more information.
SHIPPING & HANDLING
USPS is our default shipping service via our online shop. All items include insurance. However if you need an item rushed or have a preferred method for delivery we can accommodate your requests. International shipping is available for all items that do not include plants. Please contact with full address for an estimate.
SHOP TERMS & MORE INFORMATION
If your item arrives to you damaged please email us for further instructions. Almost all items are made to order. Please allow a 1-2 week window for items to be made. In some cases they make take longer. We do our best to rush all orders out as quickly as possible but appreciate your understanding and patience. Please note that any irregularities in the materials are part of the story of the piece. Quality is important in our process but so is the beauty of the imperfect, unique and one of a kind object that is evidence of being made by hand.
If you are in the state of California you will be charged the standard sales tax rate when at check out
All items are FINAL SALE. We do not accept returns or exchanges.
EVENTS / LARGE QUANTITY ORDERS
We love to collaborate with our clients and find ways to provide our designs as favors or adornments for events, parties, office gifts or whatever your your needs may be.
We sell a select group of our items to a hand picked collection of stockists. Shops interested in carrying our wares please email us for our catalog / line sheet and more information.
PO BOX 50964
LA, CA 90050